Dennis Harris

Pro Shop Operations Manager/ Project Lead

Hooper Golf Course

2023 — 2025

Oversee daily facility operations, customer service, scheduling, and inventory controls for a high-volume public venue.

Assistant Professor of Military Science / Executive Officer

U.S. Army ROTC

2017 — 2023

Managed all operations, scheduling, training events, and administrative workflows for a 70-cadet program, ensuring on-time execution of all annual training requirements. • Coordinated resources, facilities, budget allocations, and risk controls to support mission-critical academic and field programs. • Represented program and military requirements to university leadership, ensuring alignment of expectations and deliverables. • Improved administrative and operational processes, reducing delays and increasing compliance across the program. • Defined and executed annual operational plans integrating resource planning, scheduling, and stakeholder requirements.

Company Commander / Operations Director

U.S. Army

2016 — 2017

Directed a 45-person technical communications organization supporting over 5,000 users; accountable for schedule, readiness KPIs, and operational performance. • Managed organizational budget, equipment lifecycle, procurement, and contract support ensuring mission readiness and alignment with requirements. • Owned schedule, cost, and performance metrics across multiple concurrent technical projects. • Planned, executed, and delivered multiple technical upgrade projects, coordinating with engineering, IT, logistics, and senior stakeholders. • Implemented new operating procedures that increased organizational efficiency by 20% and improved reliability to 95%. • Assessed operational and technical risks, maintained risk registers, and executed mitigation plans ensuring compliance with all standards and mission requirements.

Information Technology & Communications Officer

U.S. Army

2009 — 2016

Led communications and IT operations for units of up to 500 personnel, managing multi-site system integration exercises and complex technical projects. • Developed communication architectures for large-scale training events, coordinating with senior staff, engineering, and technical teams. • Managed projects over $1 million, including schedule management, resource and vendor coordination, and compliance with technical requirements. • Planned and executed multi-phase technical integration projects, meeting all schedule, cost, and performance requirements • Led cross-functional teams in troubleshooting, system maintenance, and operational planning, achieving 100% readiness across mission systems. • Managed training, personnel development, and equipment lifecycle processes aligned to mission requirements and compliance standards.

Medical Laboratory Specialist

U.S. Army

2003 — 2009

Performed laboratory testing and supported research operations with strict adherence to safety, compliance, and quality control standards. • Ensured compliance with regulatory, safety, and quality requirements across all testing and reporting processes.