Tellers

A typical week, in the words of people in the job

1. 01Quote unit exchange rates, following daily international rate sheets or computer displays.
2. 02Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
3. 03Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
4. 04Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
5. 05Process and maintain records of customer loans.
6. 06Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
7. 07Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
8. 08Arrange monies received in cash boxes and coin dispensers according to denomination.
9. 09Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
10. 10Answer telephones and assist customers with their questions.
11. 11Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
12. 12Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.

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