Reservation and Transportation Ticket Agents and Travel Clerks

A typical week, in the words of people in the job

1. 01Keep information facilities clean during operation.
2. 02Open or close information facilities.
3. 03Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
4. 04Confer with customers to determine their service requirements and travel preferences.
5. 05Prepare customer invoices and accept payment.
6. 06Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
7. 07Examine passenger documentation to determine destinations and to assign boarding passes.
8. 08Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
9. 09Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
10. 10Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
11. 11Promote particular destinations, tour packages, and other travel services.
12. 12Maintain computerized inventories of available passenger space and provide information on space reserved or available.

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