VetMF

Occupation

Dispatchers, Except Police, Fire, and Ambulance

Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

$50,340 medianBelow-avg outlookHigh school

O*NET 31.0 · 43-5032.00

A typical week, in the words of people in the job

  1. 01Arrange for necessary repairs to restore service and schedules.
  2. 02Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
  3. 03Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
  4. 04Receive or prepare work orders.
  5. 05Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
  6. 06Prepare daily work and run schedules.
  7. 07Order supplies or equipment and issue them to personnel.
  8. 08Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
  9. 09Monitor personnel or equipment locations and utilization to coordinate service and schedules.
  10. 10Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
  11. 11Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
  12. 12Oversee all communications within specifically assigned territories.

Task statements ranked by how many workers report them · O*NET 31.0

What the posting will be called

City DispatcherDispatcher (Dispatch)Taxi DispatcherTrain DispatcherAircraft DispatcherCharter CoordinatorMine DispatcherParatransit DispatcherSchool Bus DispatcherTruck Dispatcher

Titles reported by employers for this occupation. Search job boards with these, not the O*NET name.

Knowledge the job leans on

Customer and Personal ServicePublic Safety and SecurityAdministration and ManagementAdministrativeEnglish LanguageTransportationPersonnel and Human ResourcesComputers and Electronics

Skills that carry over from service

CoordinationTime ManagementSocial PerceptivenessJudgment and Decision MakingService OrientationComplex Problem SolvingSystems AnalysisInstructing