VetMF

Occupation

Postal Service Clerks

Perform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. Includes postal service clerks employed by USPS contractors.

$62,130 medianBelow-avg outlookHigh school

O*NET 31.0 · 43-5051.00

A typical week, in the words of people in the job

  1. 01Feed mail into postage canceling devices or hand stamp mail to cancel postage.
  2. 02Rent post office boxes to customers.
  3. 03Obtain signatures from recipients of registered or special delivery mail.
  4. 04Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
  5. 05Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
  6. 06Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
  7. 07Keep money drawers in order, and record and balance daily transactions.
  8. 08Register, certify, and insure letters and parcels.
  9. 09Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
  10. 10Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
  11. 11Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
  12. 12Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.

Task statements ranked by how many workers report them · O*NET 31.0

What the posting will be called

ClerkPostal ClerkSales and Service Associate (SSA)Window ClerkBulk Mail TechnicianDistribution ClerkPart Time Flexible Clerk (PTF Clerk)Sales and Distribution Clerk

Titles reported by employers for this occupation. Search job boards with these, not the O*NET name.

Knowledge the job leans on

Customer and Personal ServiceEnglish LanguageMathematicsSales and MarketingAdministrativeTransportationComputers and ElectronicsAdministration and Management

Skills that carry over from service

Service OrientationTime ManagementSocial PerceptivenessJudgment and Decision MakingCoordinationComplex Problem SolvingPersuasionNegotiation