VetMF

Occupation

Office Clerks, General

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

$45,010 medianBright outlookHigh school

O*NET 31.0 · 43-9061.00

A typical week, in the words of people in the job

  1. 01Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  2. 02Process and prepare documents, such as business or government forms and expense reports.
  3. 03Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  4. 04Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  5. 05Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  6. 06Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  7. 07Complete work schedules, manage calendars, and arrange appointments.
  8. 08Count, weigh, measure, or organize materials.
  9. 09Deliver messages and run errands.
  10. 10Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
  11. 11Inventory and order materials, supplies, and services.
  12. 12Answer telephones, direct calls, and take messages.

Task statements ranked by how many workers report them · O*NET 31.0

What the posting will be called

ClerkOffice AssistantOffice ClerkOffice Services SpecialistAdministrative Clerk (Admin Clerk)Clerical AideClerical AssistantGeneral ClerkOffice Support Assistant

Titles reported by employers for this occupation. Search job boards with these, not the O*NET name.

Knowledge the job leans on

AdministrativeEnglish LanguageCustomer and Personal ServiceAdministration and ManagementComputers and ElectronicsMathematicsEconomics and AccountingPublic Safety and Security

Skills that carry over from service

Service OrientationCoordinationTime ManagementSocial PerceptivenessInstructingJudgment and Decision MakingComplex Problem SolvingNegotiation