Medical Secretaries and Administrative Assistants

A typical week, in the words of people in the job

1. 01Answer telephones and direct calls to appropriate staff.
2. 02Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
3. 03Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
4. 04Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
5. 05Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
6. 06Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
7. 07Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
8. 08Transmit correspondence or medical records by mail, e-mail, or fax.
9. 09Maintain medical records, technical library, or correspondence files.
10. 10Receive and route messages or documents, such as laboratory results, to appropriate staff.
11. 11Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
12. 12Complete insurance or other claim forms.

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