Insurance Claims and Policy Processing Clerks

A typical week, in the words of people in the job

1. 01Transmit claims for payment or further investigation.
2. 02Contact insured or other involved persons to obtain missing information.
3. 03Prepare insurance claim forms or related documents, and review them for completeness.
4. 04Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
5. 05Review insurance policy to determine coverage.
6. 06Post or attach information to claim file.
7. 07Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
8. 08Pay small claims.
9. 09Calculate amount of claim.
10. 10Compare information from application to criteria for policy reinstatement, and approve reinstatement when criteria are met.
11. 11Review and verify data, such as age, name, address, and principal sum and value of property, on insurance applications and policies.
12. 12Correspond with insured or agent to obtain information or to inform them of account status or changes.

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