Eligibility Interviewers, Government Programs

A typical week, in the words of people in the job

1. 01Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
2. 02Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
3. 03Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
4. 04Check with employers or other references to verify answers and obtain further information.
5. 05Conduct annual, interim, and special housing reviews and home visits to ensure conformance to regulations.
6. 06Provide social workers with pertinent information gathered during applicant interviews.
7. 07Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures.
8. 08Schedule benefits claimants for adjudication interviews to address questions of eligibility.
9. 09Monitor the payments of benefits throughout the duration of a claim.
10. 10Keep records of assigned cases, and prepare required reports.
11. 11Interview and investigate applicants for public assistance to gather information pertinent to their applications.
12. 12Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.

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