Claims Adjusters, Examiners, and Investigators

A typical week, in the words of people in the job

1. 01Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
2. 02Examine claims forms and other records to determine insurance coverage.
3. 03Obtain credit information from banks and other credit services.
4. 04Analyze information gathered by investigation and report findings and recommendations.
5. 05Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
6. 06Investigate and assess damage to property and create or review property damage estimates.
7. 07Refer questionable claims to investigator or claims adjuster for investigation or settlement.
8. 08Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
9. 09Collect evidence to support contested claims in court.
10. 10Examine titles to property to determine validity and act as company agent in transactions with property owners.
11. 11Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies.
12. 12Resolve complex, severe exposure claims, using high service oriented file handling.

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