Occupation
Spa Managers
Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.
$69,770 medianBright outlookTraining or associate
O*NET 31.0 · 11-9179.02
A typical week, in the words of people in the job
- 01Respond to customer inquiries or complaints.
- 02Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
- 03Coordinate facility schedules to maximize usage and efficiency.
- 04Assess employee performance and suggest ways to improve work.
- 05Schedule staff or supervise scheduling.
- 06Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
- 07Train staff in the use or sale of products, programs, or activities.
- 08Sell products, services, or memberships.
- 09Develop or implement marketing strategies.
- 10Plan or direct spa services and programs.
- 11Verify staff credentials, such as educational and certification requirements.
- 12Check spa equipment to ensure proper functioning.
Task statements ranked by how many workers report them · O*NET 31.0
What the posting will be called
Massage Department ManagerSpa DirectorSpa Operations Manager (Spa Ops Manager)Spa SupervisorGuest Experience DirectorSpa Operation Manager
Titles reported by employers for this occupation. Search job boards with these, not the O*NET name.
Knowledge the job leans on
Customer and Personal ServiceSales and MarketingEnglish LanguageAdministration and ManagementEducation and TrainingAdministrativeMathematicsPersonnel and Human Resources
Skills that carry over from service
CoordinationSocial PerceptivenessManagement of Personnel ResourcesJudgment and Decision MakingService OrientationTime ManagementInstructingSystems Evaluation