Occupation
Lodging Managers
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
$69,250 medianBachelor's typical
O*NET 31.0 · 11-9081.00
A typical week, in the words of people in the job
- 01Book tickets for guests for local tours and attractions.
- 02Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
- 03Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
- 04Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
- 05Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- 06Confer and cooperate with other managers to ensure coordination of hotel activities.
- 07Greet and register guests.
- 08Monitor the revenue activity of the hotel or facility.
- 09Manage and maintain temporary or permanent lodging facilities.
- 10Train staff members.
- 11Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- 12Coordinate front-office activities of hotels or motels, and resolve problems.
Task statements ranked by how many workers report them · O*NET 31.0
What the posting will be called
Front Desk ManagerFront Office ManagerHotel ManagerResort ManagerBed and Breakfast InnkeeperFront Office DirectorGuest Relations ManagerGuest Services ManagerNight ManagerRooms Director
Titles reported by employers for this occupation. Search job boards with these, not the O*NET name.
Knowledge the job leans on
English LanguageAdministration and ManagementPersonnel and Human ResourcesCustomer and Personal ServiceMathematicsSales and MarketingAdministrativeComputers and Electronics
Skills that carry over from service
Service OrientationSocial PerceptivenessManagement of Personnel ResourcesCoordinationNegotiationComplex Problem SolvingInstructingPersuasion